astamuse company, ltd. ("our company") will comply with the applicable laws and regulations including "Act on the Protection of Personal Information" (hereinafter "Personal Information Act") and applicable ministerial guidelines, will handle Personal Information (information which can identify a specific individual) appropriately and will strongly respect customers' privacy. Our company recognizes our obligation to meet customers' trust and will take strict and appropriate measures to protect Personal Information received from our customers.

Obtaining and Using personal information

Our company may collect Personal Information to provide better services to all of our users by lawful and fair means. Our company will clearly identify the purpose of collecting and using Personal Information prior to any actual collection and use of any Personal Information, Furthermore, our company will only use Personal Information for the achievement of the purpose(s) of use which has been specified in advance. Our company will not use Personal Information for any other purpose(s) without previous notifications.

Maintenance of Secrecy

Without the consent of the individual who provided such Personal Information, our company will not provide any Personal Information to any third party except in response to a request from a judicial authority or administrative agency imposing a legal obligation on our company to comply with such request under any law or regulation.

Personal Information Control

Our company thoroughly educates every single employee on the handling of Personal Information. Our company will take necessary and appropriate security control measures to protect entrusted Personal Information from unauthorized leakage, tampering, loss, destruction, etc.

Request(s) for Review, correcting and delete information etc.

Our company will comply with requests made pursuant to the Personal Information Act for the disclosure, correction and cessation of use of Personal Information from the individual concerned after confirming the identity of the requesting party. An appropriate fee will be charged for taking any measures in response to such requests for disclosure, etc. Please contact the customer center should you like to have any such measures taken.

Revision and Change

Our company shall have the right to modify this Privacy Policy in order to meet changing requirements such as changes in any relevant laws and regulations or social conditions. We will post any Privacy Policy changes at the page linked to our top page and new policy will enter into effect one month after the posting of such changes to our Privacy Policy.

Contact us

For further questions you may contact the appropriate data protection point of contact:

Contact Information

Tokyo Head Office:
BIZCORE Jinbo-cho 4F, 3-9-2
Kanda Ogawa-machi, Chiyoda-ku,
Tokyo JAPAN 101-0052
Contact Us